Help direct your incoming calls to the right location using voice response menus
Upload your own HD recordings MP3/WAV
Record/update greeting directly using phone
Instant Text To Speech professional conversion
3-Way Calling
Use your SIP phone's CONF button to add 2nd caller to your existing call
Connect local and remote parties
JOIN callers and leave their conversation intact when no longer wanting to participate
Conference Rooms
Host your own conference bridge
Include as many callers are you have extensions in your account
Host large conferences with burstable lines
Ring Groups
Add multiple users to a single call route
Add multiple devices to a single call route
Mix and match users and devices
Use simultaneous or sequential ring styles
Call Hold
Place any call on hold using your SIP phone's HOLD button
Place multiple calls on hold on different lines keys on your multi-line SIP phone
Use user's specific Music
Call Transfer Attended
Use the TRANSFER button on your SIP phone to transfer a call to another extension or even to an external number
Add programmed fast transfer keys per extension
Call Transfer Blind
Quickly transfer calls using the fast ``blind`` method without waiting to talk to the callee who is receiving the call
Use programmed keys for faster and frequent transfers
Local Extensions
Call between local extensions for free
Extensions can be in the same office
Extensions can also be in different offices
Do-not-Disturb
Use your SIP phone's DND button to block calls and send them directly to voicemail or other destinations you define
Use our server-side DND feature code
Caller-ID Name&Number
Control your own local, public and emergency caller ID names and numbers
Adjustable by SIP device, user and by account
Music On Hold Basic
By default, callers listen to HD classical music while on hold
Included music is royalty free
Custom
Upload custom HD recordings to play to your callers while they're on hold
Upload high quality MP3 files
Record special messages for your callers
Call Parking
Using the included feature code, transfer your caller in any parking lot number
Once in a parking lot, pickup the caller from any other SIP phone in your account
Presence & Busy Lamp
Use your SIP phone's programmable buttons to ``watch`` is you co-workers' SIP phones are busy, idle or ringing
Use BLF keys as transfer and speed dial keys
Presence for Call Parking
Individual call parking lots can also me monitored for presence, just like another staff member's SIP device.
Add parking lots to your SIP phone BLF keys
Find-Me Follow-Me
Enabled call forwarding to your mobile phone to work in tandem with your SIP phone
Accept calls on whichever device you have next to you
Voicemail
Voicemail boxes can be added for each extension
Voicemail boxes can be shared between multiple staff and SIP phones
Visual Voicemail
Login to the web user portal and review each of you voicemail messages
Search the list of messages
See date and time of each message
Voicemail to Email
By default, voicemails messages are send to your users' email addresses
The recording is provided as an MP3 file
Date, time and caller ID are included
Faxing Send & Receive
Faxing over VoIP using the T.38 standard is fully supported in Cloud PBX
Receive faxes
Send faxes
Fax to Email
By default, faxes are send to your users' email addresses
Faxes are provided as PDF files
Date, time and caller ID are included
Time of Day Routing
Route your calls to match specific time-of-day, day-of-week or date
Mix and match time patterns for flexible call routing for closed and opened hours
Hot Desking
Allow your SIP phones to ``float`` between staff members
Staff can sit at any desk and login to the local available phone and their extension follows
Directory Dial-by-Name
Add staff members to the directory and allow callers to search by dialling by first name and last name
Selectively omit specific staff members
Sequential Ringing
Using Ring Groups, you can adjust any callers to sequentially ring multiple users or SIP phone
Simultaneous Ringing
Using Ring Groups, you can adjust any callers to simultaneously ring multiple users or SIP phones
Call Parking Call Hold
Call parking allows you to place calls On Hold in a Parking Lot
Parking Lot calls can be retrieved from any other device in your account
Shared Line Appearance
Shared Line Appearance allows multiple SIP phones to see incoming calls and selectively retrieve calls as they ring
Programmable keys allow for call pickup
Multi Offices & Home Offices
Register SIP phones from any of your offices all while using the same account
Take your SIP phones with you while you travel
Local Languages
Set a local default language for audio prompts for callers and your staff
Change the system feedback language on a per number and per extension basis
Call History Searching
All calls are logged under each staff members individual web portal page
Administrators can review the master logs
Logs are searchable
Call Recording & Archiving
Calls can be selectively recorded on a per number and per extension basis
Recordings are emailed to an admin verified email address with an MP3 attachment
Remote Call Pickup
Allow staff to assist answering of calls ringing on other SIP phones
Help distribute callers to backup staff during peak busy times
Multiple Devices
Staff may connect multiple devices under a single user account
Add a SIP phone at the main office and another at the phone office
Dynamic JSON Apps
Work with our developers to create custom call routing and feedback to match your specific business processes
Use the popular JSON data format
External WebHooks API
Work with our developers to integrate with your customer's CRM or reporting tools
INNONET provides Telephony Services covering Cloud Hosted PBX. We have a proven record of serving customers across various business segments and actively cater to the following areas: Sydney, Melbourne, Brisbane, Sydney Norwest, Sydney Parramatta and Blacktown.
